We have a serious name. We're a seriously amazing place to work.
Considering a new role is a big decision - we get that. So here's the honest version: we're a fast-growing group of businesses doing mission-critical work for over 120,000 clients across the UK, Australia and Canada. We work hard, we back each other, and we have a lot of fun doing it. We hope this helps you decide if we're for you, and you're for us.
Who we are
The Citation Group provides mission-critical services and software to small and medium-sized businesses - the people who make up 99% of all businesses and the backbone of every economy.
HR, Employment Law, Health & Safety, ISO certification, Food Safety, eLearning, Background Checks, Cybersecurity, Payroll software and services. We help business owners focus on what they do best, by taking care of what could sink them if they got it wrong. This isn't back-office admin, our work changes business outcomes.
Our clients are...
- % less likely to face a tribunal claim
- % less likely to have an accident at work
- % UK workforce has passed at least one of our e-learning courses
40% of our colleagues have been promoted since joining. That's not a target. That's just what happens here.
Real Progression
We don't believe in ceilings. We invest in every colleague - through academies, funded qualifications, leadership programmes, apprenticeships and development built around you personally. If you see something you fancy, in the UK or internationally, speak up!
How we work
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We move at pace
Decisions get made. We don't wait for three sign-offs and a steering committee.
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We back ourselves
When we set ambitious targets, we go after them. When we win awards, we celebrate loudly.
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We challenge respectfully
Different views sharpen thinking. Disagreement isn't awkward here - it's how we get to better.
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We own outcomes
If something's broken, we fix it. Nobody hides behind process.
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We celebrate everything
Promotions, new babies, long service, weddings, Fridays. If it's worth marking, we mark it.
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We're a multi-gen team
From 18 to 76, our colleagues bring every kind of experience. That's a feature, not a coincidence.
Current job openings
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Sales ExecutiveGIST · Glasgow Office · Hybrid
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Business Development ExecutiveContact Centre · Wilmslow HQ - Kings Court · Hybrid
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Business Development ExecutiveContact Centre · Glasgow Office · Hybrid
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Sales ExecutiveGIST · Wilmslow HQ - Kings Court · Hybrid
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Senior .Net DeveloperSMAS Worksafe · Fully Remote
Our Values
Created by colleagues, for colleagues. We hold them dear and will never compromise them. If you're reading these with a smile on your face, thinking "this is me — who I am, how I behave, what I value" — then we could be a match made in heaven. If you're not, that's completely fine. We've both just had a lucky escape!
We've barely scratched the surface
Our growth is not luck and it's not easy. It's through hard work and determination. We've grown 40x since 2013. We're going to be 2.5x bigger in the next four years. We have the backing, the plan, the talent and the opportunity to do it. We recognise that what got us here won't get us there and we're looking for exceptional people to come grow with us.
About Citation Group
The Citation Group provides mission-critical compliance, HR and health & safety services and software to over 120,000 businesses across the UK, Australia and Canada. Professionals with personality - serious about what we do, brilliant to work with. Backed by Hg, KKR and HarbourVest.
Already working at Citation Group?
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